Who We Are
Last updated February 2nd, 2026
This website is owned and operated by Sona Music and Audio Services, and we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or contact us.
Information We Collect
We may collect personal information that you voluntarily provide to us, including your name, email address, phone number, and anything you’ve submitted to us through contact forms, email inquiries, or registrations.
We may also collect some technical information when you visit our website, including your choice of browser and device, which pages you visited, and some non-specific location information. This information is collected through standard website analytics and cookies.
How We Use Your Information
Information we have collected is used to respond to questions about our services and establish customer relationships. Some usage data may also be used to analyze and improve our website and services. We may use your information to register you or a family member for music lessons after further communications, but this is not currently available directly through our website.
Your information may be shared in order to comply with legal obligations. We do not sell your personal information to third parties. We use trusted service providers to assist with operating our business and website (i.e. email providers, website hosting, scheduling software), all of which are expected to keep your data private and secure.
Cookies & Analytics
Our website may use cookies or similar technologies to improve user experience and understand how visitors interact with the site. You can choose to disable cookies through your browser settings if you prefer.
Data Security
We take reasonable steps to protect your personal information from loss, misuse, unauthorized access, or disclosure. However, no method of online transmission or storage is completely secure. We encourage you to give us a call or come by the store if you have security concerns (see below for contact information).
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
Your Rights
Under Canadian privacy laws, you have the right the request access to your personal information, request corrections, and withdraw consent for certain uses of your data. To make a request, please contact us using the information below.
Updates To This Policy
As we add new features to the website and expand our services, we expect to update this privacy policy from time to time. We’ll mention the date of our last update at the top of the page.
Contact Us
Please reach out to us if you have any questions about our privacy policy or about how your personal information is used at our business. Your confidence in feeling safe and comfortable at Sona Music is very important to us. Feel free to use our Contact page or the information below:
Sona Music and Audio Services
#14 – 74 Young Road
Clearwater, BC V0E 1N2
Phone: +1 (250) 674-0411
Email: info@sonamusic.ca